Title: Section 3
Course: Information and Communication Technology: Module B

Q: ________ is part of the operating system that interacts directly with the computer hardware.
- Kernel
- Shell
- CLI
- GUI
A: Kernel

Q: ________ is a system where two or more users work with programs and share peripherals devices as the same time.
- Multi-user
- Multi-tasking
- Multi-processing
- Multi-threading
A: Multi-user

Q: ________ is a system capable of operating multiple programs at the same time.
- Multi-tasking
- Multi-user
- Multi-processing
- Multi-threading
A: Multi-tasking

Q: ________ is a system with two or more central processing units (CPUs) that programs can share.
- Multi-processing
- Multi-user
- Multi-tasking
- Multi-threading
A: Multi-processing

Q: ________ is a system that allows different parts of a single program to run concurrently.
- Multi-threading
- Multi-user
- Multi-tasking
- Multi-processing
A: Multi-threading

Q: The ________ interfaces the user with the kernel.
- Command Interpreter
- File Manager
- Application Manager
- Memory Management
A: Command Interpreter

Q: The memory manager control________.
- Primary Storage
- Secondary Storage
- File Structure
- Processes
A: Primary Storage

Q: The file manager control ________.
- Secondary Storage
- Primary Storage
- File Structure
- Processes
A: Secondary Storage

Q: A ________ is an instance of a computer program that is being executed.
- Process
- File
- Application
- Memory
A: Process

Q: For a program to be executed, it must be in the ________.
- Main Memory
- Secondary Memory
- Process Manager
- Protection Manager
A: Main Memory

Q: ________ is a Linux-based operating system for mobile devices by Google.
- Android
- Blackberry
- iOS
- Windows
A: Android

Q: ________ was introduced in the late 1960s and is one of the oldest operating systems.
- Unix
- Windows
- Apple Mac OS
- Linux
A: Unix

Q: ________ is a proprietary mobile operating system, developed by Research In Motion.
- Blackberry
- Android
- Apple
- Windows
A: Blackberry

Q: Windows, Apple OS, and Unix are all types of ________.
- Desktop Operating Systems
- Mobile Operating Systems
- Lite Operating Systems
- Legacy Operating Systems
A: Desktop Operating Systems

Q: Which of the following hard drives would BEST meet the minimum system requirements for installing Windows 64-bit?
- 40GB HDD with 15GB free space
- 160GB HDD with 10GB free space
- 20GB HDD with 15GB free space
- 80GB HDD with 10GB free space
A: 40GB HDD with 15GB free space

Q: Which of the following computers would BEST meet the system requirements for installing the latest version of 64-bit Windows?
- A computer with a 1GHz 64-bit processor, 1GB memory, graphics card with 128MB memory, and a 20GB HDD
- A computer with a 1GHz 64-bit processor, 512MB memory, graphics card with 128MB memory, and a 40GB HDD
- A computer with a 1GHz 64-bit processor 512MB memory, graphics card with 128MB memory, and a 20GB HDD
- A computer with a 1GHz 64-bit processor, 1GB memory, graphics card with 64MB memory, and a 20GB HDD
A: A computer with a 1GHz 64-bit processor, 1GB memory, graphics card with 128MB memory, and a 20GB HDD

Q: The latest Apple OS needs at least ________.
- 2 GB of RAM and 7 GB hard drive
- 2 GB of RAM and 20 GB hard drive
- 1 GB of RAM and 20 GB hard drive
- 1 GB of RAM and 7 GB hard drive
A: 2 GB of RAM and 7 GB hard drive

Q: Ubuntu Linux requires a minimum of ________.
- 1 GHz processor, 1 GB memory, 15 GB HHD
- 800 MHz processor, 1 GB memory, 15 GB HHD
- 1 GHz processor, 512 memory, 15 GB HHD
- 1 GHZ processor, 1 GB memory, 7 GB HHD
A: 1 GHz processor, 1 GB memory, 15 GB HHD

Q: Which of the following is the MOST secure encryption technology that Windows can use?
- Windows BitLocker
- Windows Firewall
- Windows Defender
- Windows EFS
A: Windows BitLocker

Q: Which of the following Windows Operating Systems would have an Aero display on the desktop?
- Windows 7
- Windows XP Media Center
- Windows XP
- Windows 2000
A: Windows 7

Q: Which of the following utilities can an administrator use to manage hardware, software and network components?
- MMC
- Device Manager
- MSINFO32
- MSCONFIG
A: MMC

Q: Which of the following Windows features provides an added security measure to protect against unauthorized changes being made to the system?
- UAC
- Aero
- Sidebar
- Gadgets
A: UAC

Q: ________ is a hierarchical database that stores configuration settings and options on Microsoft Windows operating systems.
- Registry
- Action Center
- Aero
- Device Manager
A: Registry

Q: The BEST option when installing a new system is performing a _______.
- Clean install
- Upgrade
- Multi-boot
- Virtualization
A: Clean install

Q: A system can have up to _____ primary partitions.
- 4
- 1
- 3
- 5
A: 4

Q: A system can have _____ extended partitions.
- 1
- 3
- 4
- 5
A: 1

Q: ________ is the smallest unit of space recognized by the operating system.
- Cluster
- Sector
- Track
- Cylinder
A: Cluster

Q: A ________ is the mechanism used to write data onto the disk.
- Head
- Track
- Platter
- Cluster
A: Head

Q: Which of the following is the maximum partition size of the FAT32 file system?
- 32GB
- 16GB
- 1024GB
- 2048MB
A: 32GB

Q: Which of the following file systems MUST be used when implementing EFS?
- NTFS
- FAT32
- FAT
- CDFS
A: NTFS

Q: Which of the following file system types should be chosen on a computer having Windows XP installed, if granular security permissions are required?
- NTFS
- EXT
- FAT16
- FAT32
A: NTFS

Q: HFS+ is used by what operating system?
- Apple
- Windows
- Linux
- Unix
A: Apple

Q: Ext4 support file system partitions up to _______.
- 1 Exabyte
- 2 Gigabytes
- 32 Gigabytes
- 8 Exabytes
A: 1 Exabyte

Q: ________ is a collection of patches and performance enhancements.
- Service Pack
- Patch
- Driver
- Application
A: Service Pack

Q: Updates to hardware or non-critical software can be done ________.
- Manually
- Automatically
- By Default
- None of these
A: Manually

Q: Applications require updates to correct vulnerabilities or improve ________.
- Functionality
- Start Time
- Hacks
- Resolution
A: Functionality

Q: ________ is a piece of program code that can correct a problem or enhance the functionality of an application program or OS.
- Service Pack
- Patch
- Driver
- Application
A: Service Pack

Q: An operating system or application must be installed and _______ before you can patch it.
- Registered
- Running
- Setup
- Active
A: Registered

Q: Another name for directory is ________.
- Folder
- File
- Application
- Attribute
A: Folder

Q: Which of these is NOT a file attribute?
- Full Control
- Read-only
- Archive
- Hidden
- System
A: Full Control

Q: In Windows, a file name can be a maximum of _____ character.
- 255
- 15
- 25
- 8
A: 255

Q: The three letters at the end of a file name, after the period, is known as the ________.
- Extension
- Code name
- Attribute
- System Name
A: Extension

Q: The extension used for text files is ________.
- .txt
- .docx
- .pdf
- .cab
A: .txt

Q: Which of the following utilities is used to realign data in sectors placing empty space together?
- Defrag
- Scandisk
- System Restore
- Check Disk
A: Defrag

Q: Which of the following preventative maintenance applications should a technician schedule to run on a regular basis?
- Scandisk
- Regedit
- FilterKeys
- User Account Control (UAC)
A: Scandisk

Q: Which of the following BEST prevents data loss in the event of a hard drive failure?
- Backup
- System Restore
- UPS
- Disk Defragmentation
A: Backup

Q: Which of the following maintenance utilities is used to reorganize files on a hard drive?
- DEFRAG
- SCANDISK
- CHKDSK
- Disk Cleanup
A: DEFRAG

Q: Which of the following attributes is set when a file is ready to be backed up?
- a
- h
- r
- s
A: a

Q: Which of the following are some of the performance requirements for running the latest version of Windows? (Select TWO).
- 1GB of system RAM
- 1GHz CPU
- 64MB Video Adapter
- 500GB hard drive
- LCD monitor
A: 1GB of system RAM

Q: An end user reports that color documents sent to a color printer are printing out black and white. Other users are able to print in color. Which of the following locations would a technician check to review the user's printer settings?
- Right-click on the printer and select Properties
- Right-click on the desktop and select Properties
- Open a command prompt and type net stop spooler
- Right-click on My Computer and select Manage
A: Right-click on the printer and select Properties

Q: A new printer driver has just been installed on a desktop computer. Which of the following is the correct location to find the Print Test Page button?
- The General tab of the properties page of the printer
- In Computer Management under Administrative Tools
- In the Print Spooler service
- The Hardware tab of the Systems properties page
A: The General tab of the properties page of the printer

Q: Which of the following printer technologies uses heat in producing printed output?
- Laser
- Inkjet
- Impact
- Ribbon
A: Laser

Q: Which of the following printer technologies provides the LOWEST cost per page?
- Laser
- Dot matrix
- Dye-sublimation
- Inkjet
A: Laser

Q: Which of the following is the MOST common example of a consumable in a laser printer?
- Toner
- Exit assembly
- Registration assembly
- Laser scanner
A: Toner

Q: Which of the following connector types allows for both the transmission of video and audio feeds?
- HDMI
- Component
- VGA
- S-Video
A: HDMI

Q: Which of the following devices does a technician need to calibrate?
- Touch screen
- Hard drive
- KVM switch
- Keyboard
A: Touch screen

Q: The contrast ration of an LCD monitor is BEST defined as the ratio between\:
- The darkest and lightest displayed output
- Display resolution and brightness
- Power consumption and output intensity
- Power savings of a comparable CRT monitor and the LCD
A: The darkest and lightest displayed output

Q: Which of the following internal storage media types has the GREATEST storage capacity?
- SATA hard drive
- Compact flash drive
- Blu-Ray drive
- Tape drive
A: SATA hard drive

Q: Which of the following will allow devices to be added without turning the server off?
- Hot swappable
- Plug and Play
- Warm site
- Hot site
A: Hot swappable

Q: Your cell phone battery is dead and cannot hold a charge. Which of the following should be done when disposing of the old battery?
- Recycle the battery
- Store the battery
- Place battery in a sealed plastic bag
- Disassemble the battery
A: Recycle the battery

Q: A company would like to dispose of old toner units. Which of the following would be the MOST appropriate course of action to take?
- Use an approved recycling program either through a vendor or local government agency.
- Old toner disposal is the responsibility of the manufacturer. Call the appropriate number at the respective company.
- Toss the units into the trash. Toner cartridges are biodegradable.
- Clean out the toner cartridges with warm water and place the clean units into the recycling collection.
A: Use an approved recycling program either through a vendor or local government agency.

Q: Which of the following is the MAIN goal of implementing a Green IT initiative?