Title: Specifications by Customer Need — Article Assignment
Course: ATEP - MMT: Module A: > Section: PHASE 1 CLARIFY THE PROBLEM: SPECIFICATIONS AND CONSTRAINTS

Technical Article Review

"Defining the Product Specifications by Customer Needs"

Read "Defining Product Specifications by Customer Needs" in the Phase 1 Resource folder and answer the following questions to be graded by your instructor.

1.  What has forced company managers to improve the product design process?

2.  How does the author define new products?

3.  As a result of ________________ life-cycles, the voice of the customer gets more important.

4.  What technique is used to identify the voice of the customer?

5.  Product specifications serve as the _________of the concept generation and the design process.

6.  Tor F:  The product development process is a variable process which cannot be defined in one way and be seen as guidance for all organizations.

7.  List three items on which the structure of the product development process depends.

8.  List the five stages of the product lifecycle:

9.  List five products that have a fast-paced life cycle.

10.  What does the word "integrative" mean?

11.  How do companies stay competitive?

12.  Developing ____________ products is more time consuming than improving existing products.

13.  T or F:  The product development process is not a chronological completion of tasks but an iterative process which activities can overlap in time.

14.  The consumer needs are the basis for further product concept phases after they are converted into the:

15.  Who defines quality?

16.  What techniques are used to determine the customer’s needs?

17.  To assess target specifications, the ________________   ___________ must translate or be related to a certain matrix.

18.  The consumer buys the product and not the _________________ .