Title: Proctorio Information
Course: BTEC-1300-301-302-303-F21

You can include the below information in the orientation module or on a page in the course at least a week before the students are going to use it for the first time in the course (and possibly include the information in an announcement the week before they use it). If you put it in the orientation module, you might want to remind them to review the instructions the week before they need to use the program as well.

Information on Proctorio

You will be using a remote proctoring testing service, Proctorio, for the unit exams in this course. Using this service allows you to take the test from home instead of having to come into the testing center.

There are three things you will need in order to use Proctorio to complete your exams:

- You must have a laptop or desktop with a webcam. Proctorio does not work on mobile devices. (You can use the computer labs on campus if you don't have access to these.)
- You must download and use the Chrome browser.
- You must have valid photo ID.

Read the Getting Started with Proctorio page to learn how to use Proctorio. Then take the practice quiz to make sure you know how to use it before taking the exam.

If you have trouble downloading or starting Proctorio, you can get help by emailing support@proctorio.com. Proctorio also has phone support available: 480-428-4089 or 1-866-948-9248.

Common error: If you get the message that you need an authorization code, that means you have not installed the Proctorio extension correctly. Please review the Getting Started with Proctorio page to fix this.

If you have additional questions about what Proctorio is and how it works, you can read the company's Frequently Asked Questions site.